Accident/Incident Investigation with Root Cause Analysis

Course overview

Introduction

This accident and incident investigation training course will give you a detailed understanding of the accident investigation process.

The course includes a review of accident causation, effective evidence gathering and analysis techniques, interview techniques, together with reviewing actions and presenting an Action Plan to prevent recurrence.

The course includes how to plan an investigation, form a team and keep the investigation on track.

Course content

On completion, participants will be able to demonstrate competence in the theory and practice of the following:

Icebreaker – Why investigate incidents?
Overview of the end-to-end Incident Management Process
Incident classification and recording as per industry standards
Investigation step-by-step
Incident causation basics
Sources of evidence & interviewing skills

Drawing causal tree
Root causes
Corrective actions
Resolve conflicts in evidence
Human factors in Incident Investigation
Management presentation – the action plan
Syndicate exercise/ case study

Competency

Participants are required to take part in the practical exercises and contribute to class discussions.

Duration

1 day

Participants

Maximum of 16

Prerequisite(s)

There no pre-requisites for this course, although it is an advantage to have supervisory and management experience.

Method of Training

Classroom activities, videos and practical workshops.

Location

You can attend a course at one of our training centres, or have the course delivered in your workplace.

Download course overview